Nova Scotia Dental Association

Career Description

Dental Office Managers work as an integral part of the health care team, performing the administrative functions that keep a dental office running smoothly. Dental Office Manager is a role that comes with a variety of duties.

Some of these duties can include coordinating marketing activities, booking appointments, assisting patients with dental insurance forms, budgeting office expenses, billing, chart management, record-keeping, knowing the protocols and regulations of the office, arranging staff schedules, leading staff meetings, managing employees, and handling payroll.

If you have a desire to help others, and an interest in administration, consider a career as a Dental Office Manager.

Working in a respected profession makes for a great working environment. Overseeing the day-to-day functions in a dental office gives me an opportunity to interact with patients. Changing smiles, changes lives. When I see the business become successful, and patient care delivered with such excellence, there is deep satisfaction and pride in my role as an office manager.
— Carolyn Ball, Halifax, N.S.

Education

Dental Office Managers can come from a variety of educational backgrounds. Having a dental background or some formal administrative or managerial training helps in providing you with the skills and experience required to effectively manage a Dental Office.

There are several options for gaining formal management or administrative qualifications including certificate, diploma or degree programs that will provide you with training in areas such as: